Inzichten

De markt beweegt snel. Dit kan jij ook. Om je geïnspireerd en op de hoogte te houden, publiceren we regelmatig inzichten en tips.

Ruud Schoenmakers: ‘Retailers are becoming digital businesses’

The retail market is changing enormously, partially due to the growing success of digital platforms such as Amazon. At the same time,...

Through an exchange of letters, Marjon Kaper (CEO ANWB Reizen) and Erik-Jan Mares (CEO Zeeman) provide answers to four questions posed...

Corona causes dramatic changes in consumer behaviour, forcing retailers to respond with unprecedented agility,...

An interesting and topical research conducted by Gartnerreveals 6 points at which digitalization appears to go wrong: a conservative...

Digitalisation is taking off unprecedentedly, but by no means every organisation is equipped to respond to it. Because companies spend a...

An exceptionally good customer experience leads to demonstrably better business results. Research shows that customer satisfaction...