Inzichten

De markt beweegt snel. Dit kan jij ook. Om je geïnspireerd en op de hoogte te houden, publiceren we regelmatig inzichten en tips.

Last-mile delivery model under pressure; paradigm shift inevitable

Rising e-commerce sales are driving up demand for parcel deliveries. Good times for logistics carriers, you might think. However, the...

It is key to understand how great or poor customer experience influences your consumer’s behavior and your success as a retailer”, De...

IG&H expands the retail branch of the company with Ruud Schoenmakers as new partner. Schoenmakers joined IG&H as a consultant in 2005....

Coolblue has the best customer experience in the Netherlands, according to research by consultancy firm IG&H among 2000 consumers. De...

Consultancy firms IG&H and GroupLife are moving forward together under the name IG&H, resulting in a specialized consulting group that is...

Five imperatives for retailers as they battle the Corona crisis, addressing most immediate challenges that simultaneously strengthen...