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Inzichten
De markt beweegt snel. Dit kan jij ook. Om je geïnspireerd en op de hoogte te houden, publiceren we regelmatig inzichten en tips.


Value-based healthcare: the road to success
It has been more than a decade since the book Redefining Health Care by Prof. Michael E. Porter was published. Since then, the attention...


Are we in the Dutch healthcare market looking forward to Amazon?
Last year, Amazon entered into a partnership with Berkshire Hathaway and JPMorgan Chase & Co. The company also bought Pillpack, an online...


Employee satisfaction and NPS increased within 10 weeks
The IG&H ‘IMPULS’ approach has enhanced employees’ ownership and mutual collaboration. As a result, both the service provision and the...


Six key success factors for initiating a large-scale mechanization project in retail
In recent years we have seen several large-scale mechanization initiatives in the retail industry, and things are not expected to slow...


Enabling a strategic assortment renewal at a Dutch non-food retailer
What we did We designed a clear, complete organizational structure, including clear descriptions of jobs and responsibilities based on...


Boosting 8% revenues by aligning customer needs and assortment via >330 new floorplans
What the customer wanted Matching customer needs to the products offered in the store: The current store formats were not in line with...
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